Legal Aid Society Of DC logo

Legal Aid Society Of DC

IT/Operations Associate

Operations – Washington, District of Columbia
Department Operations
Employment Type Full-Time

The Legal Aid Society of the District of Columbia seeks an energetic and knowledgeable Operations Associate to support Legal Aid’s very active civil legal services practice. This position will report directly to the Director of IT & Facilities while working closely with other Operations Staff.

Legal Aid was formed in 1932 to “provide legal aid and counsel to indigent persons in civil law matters and to encourage measures by which the law may better protect and serve their needs.” Legal Aid is the oldest and largest general civil legal services program in the District of Columbia. The largest part of our work is composed of direct representation in housing, family/domestic violence, public benefits, and consumer law, although we also work on immigration matters and help individuals with the collateral consequences of their involvement with the criminal justice system. From the experiences of our clients, we identify opportunities for law reform, public policy advocacy, and systemic reform litigation. For more information about Legal Aid please visit our website,, and our blog,


Tasks and Duties

  • Provide technology, facilities & general operational support for all staff at our main office as well as at our satellite locations located in Southeast and D.C. Superior Court.
  •  Set up new user accounts, train new users as appropriate;
  • Troubleshoot outages;
  • Install and configure hardware, software, printers, scanners, copiers and telephones;
  • Assist with office moves, relocation of equipment/furnishings and perform minor furniture repairs;
  • Ensure conference rooms are set up properly for meetings up to and including AV;
  • Provide assistance in other areas of the day to day operations of Legal Aid as may be required. 



  • A commitment to the mission of the Legal Aid Society of the District of Columbia;
  •  One to two years of related experience (preferred);
  •  Experience with MS Office, Windows, Google Apps (G Suite);
  •  Excellent interpersonal and communication skills, both verbal and written;
  •  Excellent organizational skills with strong attention to detail;
  •  Ability to multi-task and prioritize assignments;
  •  Desire to take initiative on projects;
  •  Ability to work both independently and in collaboration with others;
  •  An understanding of the nonprofit world/working with limited resources


Salary and Benefits:

Salary commensurate with experience.  Generous benefits package.


To Apply: 

Legal Aid values an inclusive, diverse workplace and encourages applications from interested persons from diverse backgrounds of any race, color, religion, sex, national origin, age, physical or mental disability, veteran status, sexual orientation, gender identity or expression, marital status, personal appearance, family responsibilities, matriculation, political affiliation, genetic information, or any other legally protected status. We strongly encourage applications from people with personal experience with the criminal justice system and/or with lived experiences in the communities we serve. Interested persons are encouraged to apply immediately and should submit a letter of interest and resume. Applications will be reviewed as they are submitted. Position remains open until filled.

Thank You
Your application was submitted successfully.
Apply for this Job
  • Location
    Washington, District of Columbia
  • Department
  • Employment Type
  • Powered by