Administrative Assistant, Public Benefits Unit 

· Washington, District of Columbia
Employment Type Full-Time

The Legal Aid Society of the District of Columbia seeks an administrative assistant for its Public Benefits Unit. 


Since 1932, Legal Aid has provided civil legal assistance to clients in individual cases and engaged in systemic reform. Currently, we provide individual representation in consumer law, domestic violence/family law, housing, public benefits, and appellate matters. We also work on immigration matters and help individuals with the collateral consequences of their involvement with the criminal justice system. From the experiences of our clients, we identify opportunities for law reform, public policy advocacy, and systemic impact and appellate litigation.  


Legal Aid believes that meaningful pursuit of our anti-poverty mission requires an unwavering commitment to racial justice and equity. We aspire both to reflect the rich racial diversity of the communities we serve and to value, respect, and empower our staff and clients to be effective agents of change. For more information about Legal Aid please visit our website,, and our blog, 


Legal Aid has a broad and energetic Public Benefits Unit currently consisting of twelve full-time attorneys, one volunteer staff attorney, one public benefits specialist, and one legal assistant. The unit helps families and individuals overcome legal barriers to accessing essential safety net benefits such as Unemployment Insurance, Social Security, SNAP, TANF, Medicaid, and DC Alliance. Unit attorneys represent and advise clients in matters before local and federal tribunals, including the D.C. Office of Administrative Hearings, Social Security Office of Hearing Operations, and U.S. District Court, and engage in systemic policy advocacy and litigation on behalf of our client community. The administrative assistant will report to a senior staff attorney or supervising attorney in the Unit. 




This is a new position designed to increase the Unit’s capacity and efficiency in handling public benefits matters. Responsibilities will include: 


Support of the Unit and Client-Related Duties 


  • Send, track, and organize medical records requests and other client-related document requests.  
  • Send out documents for translation. 
  • Assist attorneys in closing cases and filing associated paper and electronic files. 
  • Organize and maintain the Unit’s electronic document management system and case management system, including maintaining calendar of hearings. 
  • Schedule client appointments. 
  • Draft closing letters and other correspondence. 
  • Assist attorneys in faxing, photocopying, and/or scanning client and other documents. 
  • Assist attorneys with other client-related administrative and logistical tasks. 


Office-Wide Responsibilities 


  • Receive, review, and distribute office mail on a rotating, as-needed basis. 
  • Staff the front desk on a rotating, as-needed basis. 
  • Other office-wide administrative tasks, as needed. 


The administrative assistant will be based out of Legal Aid’s main NW office but will also help staff intake hours at its community offices in SE Washington, D.C.  Note: Legal Aid is currently operating remotely, but has a hybrid work plan scheduled to take effect in June 2022. Based on this plan, some in-person work will be required starting on August 1, 2022.


Required Skills and Experience: 


Candidates should have the following: 


  • A demonstrated commitment to social, economic and racial justice;  
  • Excellent organizational skills, with attention to detail;   
  • Ability to multi-task and prioritize assignments;  
  • Effective oral and written communication skills;  
  • Strong interpersonal skills and desire to take initiative in managing projects;  
  • Ability to develop and maintain good working relationships with clients, staff, and partner organizations;  
  • Strong computer skills, including MS Word, Excel, Outlook, and other Microsoft applications (familiarity working with online databases preferred but not required);   
  • Experience engaging with Legal Aid’s client community and/or individuals or families facing public benefits problems;     
  • Familiarity with public benefits programs through lived or professional experience strongly preferred; and  
  • Ability to speak Spanish or Amharic strongly preferred.  


Salary and Benefits: 


The administrative assistant will be paid in accordance with Legal Aid’s salary scale based on years of experience, starting at $41,795 for a candidate with less than one year of relevant experience. Each starting salary is followed by a salary step each year thereafter. Generous benefits package includes fully paid health insurance (for the employee), annual discretionary retirement match, 12 paid holidays, three personal days and generous annual and sick leave allotments starting at 15 days of vacation and 15 days of sick leave per year.    


To Apply: 


Legal Aid values an inclusive, diverse workplace and encourages applications from interested persons from diverse backgrounds of any race, color, religion, sex, national origin, age, physical or mental disability, veteran status, sexual orientation, gender identity or expression, marital status, personal appearance, family responsibilities, matriculation, political affiliation, genetic information, or any other legally protected status. We strongly encourage applications from people with personal experience with the criminal justice system and/or with lived experiences in the communities we serve. 


Interested persons are encouraged to apply immediately and should submit a letter of interest and resume. Applications will be reviewed as they are submitted. Position remains open until filled. Please submit cover letter and resume here.No emails or phone calls, please.


More about the Legal Aid Society of the District of Columbia: 


Legal Aid, founded in 1932, provides free civil legal services to persons living in poverty in the District of Columbia. The largest part of our work is composed of direct representation in housing, family/domestic violence, public benefits, and consumer law. We also work on immigration law matters and help individuals with the collateral consequences of their involvement with the criminal justice system. From the experiences of our clients, we identify opportunities for law reform, public policy advocacy, and systemic reform litigation. We have grown to a staff of more than 90 attorneys and staff, serving some 10,000 DC residents annually through direct legal services, and tens of thousands more through systemic advocacy and litigation. For more information about Legal Aid please visit our website,, and our blog, www.MakingJusticeReal.Org. 

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  • Location
    Washington, District of Columbia
  • Employment Type